How to Authenticate Your Domain in Mailzzy (Step-by-Step)
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In this help article

Why Authenticate Your Domain?


Step 1: Add Your Domain in Mailzzy


Step 2: Authenticate Your Domain


Step 3: Submit Additional Information


What Happens Next?

How to Authenticate Your Domain in Mailzzy (Step-by-Step)

Authenticating your domain is an essential step to ensure your emails are trusted and successfully delivered. In this guide, we’ll walk you through the domain authentication process in Mailzzy.

Why Authenticate Your Domain?

Domain authentication proves that your emails are genuinely sent from your organization. It helps:

  • Reduce the risk of spam, phishing, and spoofing.
  • Protect your brand's reputation.
  • Increase email deliverability and trust from recipients.
  • Comply with email-sending policies from providers like Gmail and Yahoo.

Step 1: Add Your Domain in Mailzzy

In your Mailzzy account, click your profile dropdown and go to Senders, Domains, and Dedicated IPs > Domains.

  • Click Add Domain.
  • If your domain is already listed, click Authenticate next to it.
  • Enter your domain name in the Domain Name field (e.g., yourcompany.com).
  • Click Add Domain to proceed to the authentication page.
domain modal in Mailzzy showing domain name input field

Step 2: Authenticate Your Domain

Once you've added your domain, you'll need to update your DNS settings through your domain host.

  • Copy the 2 CNAME records provided by Mailzzy.
  • Log in to your domain host account (e.g., GoDaddy, Namecheap) and add these CNAME records to your DNS settings.
  • Return to Mailzzy and click Refresh Status to check if the records are updated.
  • When the status shows 'Updated', the Complete Authentication button will be enabled.
  • Click Complete Authentication.
Mailzzy domain authentication page with CNAME records and status section

Step 3: Submit Additional Information

To complete the process:

  • Answer a few short questions about your email usage.
  • Upload a sample marketing template in image or PDF format.
  • Click Submit.
Mailzzy domain authentication questionnaire modal for email usage and template upload

What Happens Next?

The Mailzzy team will review your submission within 24 business hours. You’ll receive an email with:

  • A confirmation that your domain authentication is complete, or
  • A request for additional information, if needed.

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