How to Reset Your Password

If you have forgotten your password or can no longer access your Mailzzy account, you can reset it through the login page in a few straightforward steps. No support ticket is needed — the process is fully self-serve.

How to Request a Password Reset

1. Go to the Mailzzy login page at send.mailzzy.com.
2. Click Forgot Password below the password field.
3. Enter the email address associated with your Mailzzy account.
4. Click Send Reset Link.

5. Check your inbox for an email from Mailzzy with the subject line containing a password reset link.
6. Click the link in the email. It will take you to a page where you can create a new password.
7. Enter your new password, confirm it, and click Save.
8. You will be redirected to the login page. Sign in with your new password.

I Did Not Receive the Reset Email

If the reset email has not arrived within a few minutes, try the following:

• Check your spam or junk folder — automated emails from new senders sometimes land there

• Confirm you entered the correct email address. If you have multiple email addresses, try any others you may have used to sign up

• Add notifications@notify.mailzzy.com to your contacts or safe senders list and request a new reset link

• If you are still not receiving the email after trying the above, contact the Mailzzy support team at support@mailzzy.com for assistance

Creating a Strong Password

When setting your new password, we recommend choosing one that is:

• At least 8 characters long

• A mix of uppercase and lowercase letters, numbers, and symbols

• Unique to your Mailzzy account — not reused from another platform