Why Has My Account Been Deactivated?

If you attempt to log in and find that your Mailzzy account has been deactivated, there are several possible causes. This article explains the most common reasons and the steps you can take depending on your situation.

Reason 1: Violation of Mailzzy's Acceptable Use Policy

Mailzzy reserves the right to suspend or terminate accounts that violate our terms of use or acceptable use policy. Violations that may lead to deactivation include:

• Sending to purchased, scraped, or rented contact lists

• Sending content that falls into a prohibited category — including scams, fraudulent promotions, or explicit material

• Generating unusually high spam complaint rates that damage platform-wide deliverability

• Operating multiple accounts without authorization

• Attempting to access other accounts or platform systems without permission

If your account was deactivated for a policy violation, you will have received a notification at your registered email address explaining the reason. Review the notification carefully.

Reason 2: Prolonged Account Inactivity

Mailzzy may deactivate accounts that have shown no activity over an extended period. If this applies to you, contact support@mailzzy.com to request account reactivation. The support team will confirm whether your data is still available and guide you through restoring access.

Next Steps

If none of the above reasons appear to apply to your situation, contact the Mailzzy support team directly at support@mailzzy.com. Include your account email address and a description of what happened when you tried to access your account.