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Turn Acuity Appointments into Repeat Bookings

Add every client to Mailzzy when they book, send follow-ups after each appointment, and bring people back when they cancel or reschedule.

Read Setup GuideConnect on Zapier

Works through Zapier

New appointments

Cancellations and reschedules

No code required

Connect Acuity Scheduling in Three Steps

Set it up once in Zapier, and new activity reaches Mailzzy automatically.

1

Connect both apps in Zapier

Create a Zap, sign in to Acuity Scheduling, and connect your Mailzzy account with an API key.

2

Pick an Acuity trigger

Choose what starts the Zap, such as New Appointment or Appointment Canceled, then choose a Mailzzy action.

3

Map fields and switch it on

Match the client's name, email and appointment type to Mailzzy contact fields, run a test, and turn the Zap on.

Appointments In, Emails Out

Use every booking to grow your list and fill your calendar.

From Acuity

Start a Zap when this happens in Acuity

  • New Appointment
  • Appointment Rescheduled
  • Appointment Canceled
  • Appointment Start
  • New Product Order

In Mailzzy

Then do this in Mailzzy

  • Create or Update Contact
  • Add Tags to Contact
  • Add Contact to Group
  • Add Contact to Automation
  • Send Transactional Email From Template

Back to Acuity

Or let Mailzzy events update Acuity

  • New Form Submission → Add or Update Client
  • New Contact → Add or Update Client

Ideas to Get You Started

Common ways teams use Mailzzy with Acuity Scheduling through Zapier.

Acuity
→
Mailzzy

Add new clients to your list

When

New Appointment

Then

Create or Update Contact

Acuity
→
Mailzzy

Tag clients by appointment type

When

New Appointment

Then

Add Tags to Contact

Acuity
→
Mailzzy

Bring back canceled clients

When

Appointment Canceled

Then

Add Contact to Automation

Acuity
→
Mailzzy

Thank clients after their visit

When

Appointment Start

Then

Send Transactional Email From Template

Acuity
→
Mailzzy

Welcome package and gift buyers

When

New Product Order

Then

Add Contact to Group

Mailzzy
→
Acuity

Create clients from Mailzzy sign-ups

When

New Form Submission

Then

Add or Update Client

Frequently Asked Questions about Mailzzy + Acuity Scheduling

Everything you need to know about connecting Acuity Scheduling to Mailzzy.

What can I do with Mailzzy and Acuity Scheduling?

Through Zapier, new, rescheduled and canceled appointments and product orders in Acuity can create or update Mailzzy contacts, add tags, add people to groups and automations, and send transactional emails. Mailzzy form sign-ups can also create clients in Acuity.

Not yet. Mailzzy connects to Acuity Scheduling through Zapier, using the public Mailzzy and Acuity Scheduling apps.

Keep Acuity's built-in confirmations and reminders for the appointment itself. Use Mailzzy for what happens around it, such as welcome series, follow-ups, reviews and rebooking campaigns.

No, if you use the Create or Update Contact or Find or Create Contact action. Mailzzy matches on email address, so a person who books again is updated in Mailzzy instead of added twice.

Simple two-step Zaps work on Zapier's free plan. Multi-step Zaps, filters, paths and higher task volumes need a paid Zapier plan. Check Zapier's pricing page for current limits.

Yes. Zapier connects to Mailzzy with your Mailzzy API key and to Acuity Scheduling through Acuity Scheduling's own secure sign-in, so you never share passwords between the two. Zapier only moves the data your Zaps ask for, and you can turn a Zap off or disconnect either app at any time.

Mailzzy connects to thousands of apps through Zapier, so check there first. You can also request an integration, or build your own with the Mailzzy API.

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